XY LONDON’S CUSTOMER SERVICE

About Us

Hey babe, welcome to XY London! We’ve got you covered when it comes to the latest footwear trends for an affordable price. Whatever your footwear needs, find your dream pair of shoes here at XY London.

  • Fast, friendly customer service
  • Quick and easy returns
  • Worldwide shipping
  • Secure payments

Fast And Friendly Customer Service

Our customer service team is available Monday-Friday 9am-5pm GMT. Fill in the contact us form and we will get back to you as quick as possible. If you prefer, please email cs@xylondon.com with your order number and query.

Quick And Easy Returns

It’s super easy to return your order, check out our Returns Policy to find out how to return your item!

Worldwide Shipping

Make us your go to when it comes to footwear, we ship to locations across the globe!

Secure Payments

Shopping with XY London is safe and secure. We use trusted payment gateways to ensure your personal and financial information is fully protected.

Track Your Order

Track Your Order! Once your order has been dispatched, we provide real-time tracking for all shipments, so you know exactly when to expect your package.

Size Guide

Our products are true to size unless stated otherwise, for more information regarding the Size Guide please email us!

FAQ’s

For general enquires, our detailed FAQ’s section provides quick answers to the most common questions.

Contact Us

Can’t find what you are looking for? Please fill out our Contact Us Form or email cs@xylondon.com with your order number and query and our customer service team will be in contact as soon as possible.